At www.365ph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a Filipino player on www.365ph.
Six core privacy principles that guide how www.365ph handles your personal information every single day.
Every page on www.365ph — including login, deposit, and account settings — is protected by 256-bit SSL encryption. Your personal data and financial information are transmitted securely at all times, making interception by third parties virtually impossible.
www.365ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We only share information with trusted service partners who are contractually bound to protect it under the same standards we apply.
www.365ph processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Filipino players have specific rights under this law, and www.365ph is committed to honoring every one of them.
www.365ph only collects the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and comply with legal obligations. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy.
This Privacy Policy is written in plain, accessible English so that every Filipino player on www.365ph can understand exactly how their data is handled. We do not hide important information in dense legal jargon. If you have questions, our support team is available 24/7.
You have the right to request deletion of your personal data from www.365ph systems, subject to our legal retention obligations. If you close your account and request data erasure, www.365ph will process your request in accordance with applicable Philippine data privacy regulations.
Your Privacy Matters: By using the www.365ph platform, you acknowledge that you have read and understood this Privacy Policy. This document forms part of our Terms & Conditions and governs how www.365ph collects, processes, and protects your personal information in accordance with Philippine law.
This Privacy Policy ("Policy") describes how www.365ph ("the Company," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the www.365ph website, mobile platform, and all associated gaming services (collectively, the "Platform").
www.365ph is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through your use of the www.365ph Platform, including data collected during registration, account management, deposits, withdrawals, gameplay, customer support interactions, and any other activity conducted through the Platform.
Scope: This Policy applies to all registered players and visitors of www.365ph, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines.
www.365ph collects personal data through several channels. The categories of data we collect include:
When you create a www.365ph account, we collect the following information:
As part of our Know Your Customer (KYC) process and in compliance with anti-money laundering regulations, www.365ph may collect:
To process deposits and withdrawals, www.365ph collects:
When you use the www.365ph Platform, we automatically collect certain technical information, including:
Note on Sensitive Data: www.365ph does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or expressly provided by you in a support context.
If you contact www.365ph customer support via live chat or email, we retain records of those communications, including the content of your messages, for quality assurance, dispute resolution, and regulatory compliance purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, date of birth | Account creation, age verification |
| KYC / Identity | Government ID, selfie | Identity verification, AML compliance |
| Financial | GCash number, bank account | Deposits, withdrawals, fraud prevention |
| Technical | IP address, device info | Security, platform optimization |
| Communications | Support chat logs | Dispute resolution, quality assurance |
www.365ph uses the personal data we collect for the following purposes:
www.365ph processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
www.365ph does not sell your personal data. We may share your information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
www.365ph works with trusted third-party service providers who assist in operating the Platform, including payment processors, KYC verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only as instructed by www.365ph and in accordance with applicable privacy law.
www.365ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law, court order, or regulatory directive.
Certain game providers integrated into the www.365ph Platform may receive limited technical data (such as player session tokens) necessary to deliver their gaming content. These providers do not receive your full personal profile and are bound by data processing agreements.
In the event of a merger, acquisition, or sale of all or part of www.365ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
No Cross-Border Transfers Without Safeguards: If www.365ph transfers your personal data outside the Philippines, we ensure that appropriate safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC regulations.
www.365ph uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the www.365ph Platform.
www.365ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected, www.365ph will securely delete or anonymize it in accordance with our data disposal procedures.
www.365ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While www.365ph takes every reasonable precaution to protect your data, you also play an important role. Keep your www.365ph login credentials confidential, use a strong and unique password, and enable 2FA on your account. Contact support immediately if you suspect unauthorized access.
Under the Data Privacy Act of 2012, Filipino players on www.365ph have the following rights with respect to their personal data:
You have the right to know what personal data www.365ph collects about you and how it is used.
You may request a copy of the personal data www.365ph holds about you at any time.
You may request correction of inaccurate or incomplete personal data held by www.365ph.
You may request deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing or where processing is based on legitimate interests.
You may request your personal data in a structured, machine-readable format for transfer to another service.
To exercise any of these rights, please contact the www.365ph Data Protection Officer via the support channels listed in Section 13. www.365ph will respond to all verified data rights requests within thirty (30) days, in accordance with NPC guidelines. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The www.365ph Platform is strictly intended for adults aged 21 years and above. www.365ph does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on www.365ph, please contact our support team immediately so we can investigate and take appropriate action.
The www.365ph Platform may contain links to third-party websites or services for informational purposes. www.365ph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit. This Privacy Policy applies solely to data collected through the www.365ph Platform.
www.365ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed about how www.365ph protects your personal information. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by www.365ph, please contact our Data Protection Officer (DPO):
www.365ph Data Protection Officer
Email: [email protected]
Support: Available 24/7 via live chat on the www.365ph Platform
Response Time: Within 30 days for formal data rights requests
You also have the right to file a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information on your rights under Philippine law, visit the NPC's official resources.
For general account support, our customer service team is available around the clock via live chat on www.365ph and is fluent in both English and Filipino to assist players from Manila, Cebu, Davao, and across the Philippines.
Now that you know how www.365ph protects your privacy, you can focus on what matters — enjoying the best online gaming experience in the Philippines. Register today and play responsibly. 21+ only.